# **Terms of Use – TendersAlerts** **Version:** 2.0 **Effective date:** 2026-09-10 Please read these terms carefully before using this website or any of its services. **Language.** These Terms are published in Arabic and English. In the event of any discrepancy or conflict between the two versions, the Arabic version prevails. ## **1. Introduction** These Terms of Use, together with the documents referred to in them, govern your use of **TendersAlerts.com** (the **"Platform"**), which is owned and operated by **Evotik Innovations FZ-LLC** (the **"Company"**, **"we"** or **"us"**), whether you are a visitor or a registered user. These Terms govern access, browsing, registration, subscription, and use of all services, data and content made available through the Platform, via the authorised access channels: the website, the mobile applications, and the Platform's Model Context Protocol (MCP) server for plans where it is enabled. Access through an application programming interface (API) is a **separate product that no subscription includes**, and is governed by the **API Terms of Use** published on the Platform. By using the Platform you confirm that you accept these Terms in full and agree to comply with them. If you do not agree to any part of these Terms, you must stop using the Platform immediately. We recommend that you keep a printed or digital copy of these Terms for future reference. ## **2. Additional Terms and Policies** The following form part of these Terms and are incorporated into them: - The **TendersAlerts Privacy Policy**, which explains how personal data is collected, used and processed. - The **Fair Use Policy** set out in Article (11) of these Terms. - The **MCP Access Terms** set out in Article (12) of these Terms, which apply to any subscriber who enables access through the MCP server. - The **API Terms of Use**, a separate document that applies exclusively to customers of the API product and does not apply to ordinary Platform subscriptions. By using the Platform you consent to the processing of your data in accordance with the Privacy Policy, and you confirm that all information you provide is true, accurate and current. ## **3. Changes to These Terms** We may amend, update or replace any part of these Terms at any time by updating this page together with the version number and effective date shown above. Amendments take effect and become binding upon publication on this page. It is your sole responsibility to review these Terms periodically for updates. The Company may, **without being obliged to do so**, draw users' attention to certain amendments by email or by notice within the Platform. Doing so on one or more occasions creates no obligation to do so again, and the absence of any such notice does not entitle you to claim that you were unaware of an amendment. Your continued use of the Platform after an amendment takes effect constitutes acceptance of the amended Terms. The Company maintains an electronic record of the date, time and version of the Terms accepted by each user at registration and on acceptance of any subsequent amendment, and that record shall be treated as evidence of acceptance. ## **4. Changes to the Platform and Content** We may update or modify the Platform's content or services from time to time. We do not warrant that content will be available or up to date at all times. We are under no obligation to update any content, and we do not warrant that content is free from errors or omissions. ## **5. Accounts and Passwords** When you create an account on the Platform, you undertake to: - Keep your username, password, login credentials and MCP access tokens confidential. - Not share your login credentials or access tokens with any third party. - Provide true and accurate information and keep it up to date. We may disable or suspend any user account, password or access token at any time, without prior notice, where any of these Terms have been breached. If you suspect unauthorised access to your account, you must notify us immediately at: **[care@tendersalerts.com](mailto:care@tendersalerts.com)** ## **6. Identity Verification** We may require you to provide official documents to verify your identity, in accordance with applicable laws and policies. ### **Accepted verification documents include:** - Commercial registration - Ministry of Labour file number - National identity card - Residence permit This information is used for verification purposes only and is subject to the Privacy Policy. Certain services will not be available where valid verification documents are not provided. Submitting falsified documents is strictly prohibited. Where MCP access is enabled, a request for verification of the entity's identity through its commercial registration is more likely, at the Company's discretion. ## **7. Access to the Platform** - We use reasonable efforts to keep the Platform and its services continuously available. The service may nevertheless be interrupted or temporarily affected for operational or technical reasons, including maintenance, updates, faults, or circumstances beyond our control, and we do not warrant uninterrupted availability at all times. - We may suspend, withdraw or restrict access to the Platform in whole or in part without prior notice. - Your use of the Platform is on a temporary basis and at your own risk. ## **8. Intellectual Property Rights** We own, or are licensed to use, all intellectual property rights in the Platform and its content, including without limitation: text, data, designs, graphics, logos, tables, analytics and databases. You acknowledge that the collection, organisation, normalisation, classification, extraction and analysis carried out by the Platform on the data — including the structuring of bills of quantities, the classification of activities, and the analytics relating to companies, government entities and tenders — represent the Company's own effort and investment, and are protected as an independent database and compilation, **irrespective of the public nature of any source data**. ### **You may:** - View and use the content for the purposes set out in Article (13) of these Terms. - Export or download records **within the limits set out in Article (11)**, together with any additional export credits purchased under clause (11.1). - Print or save copies of the content to the extent necessary to study a tender and prepare to participate in it. ### **You may not:** - Copy, redistribute or publish the content outside the permitted limits and purposes. - Use the content for commercial purposes beyond the purpose set out in Article (13), without our prior written permission. - Remove any copyright or proprietary notices, or any identifying markers embedded in the content. Any breach of this Article terminates your right to use the Platform immediately and obliges you to destroy any copied or downloaded materials in accordance with Article (15). ## **9. No Reliance on Information** The content and data available through the Platform are provided for general information purposes only and do not constitute legal, financial, technical or professional advice. We do not warrant the accuracy, completeness or currency of the content, and we accept no liability for any decision taken in reliance on it. ## **10. Subscription and Payment Terms** ### **10.1 Subscription** By subscribing to any Platform plan, you expressly agree to: - Recurring automatic billing (monthly or annually, according to the plan). - Billing continuing until you cancel the subscription through your account. ### **10.2 Automatic Renewal** Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date. ### **10.3 Account Responsibility** You are fully responsible for all use made through your account, including login records, IP addresses, usage logs, and any activity carried out using access tokens issued to your account. ### **10.4 Individual Accounts and No Account Sharing** A standard **TendersAlerts** subscription is an **individual** subscription for the use of **one person only**. Sharing the account, login credentials or access tokens with any other person is prohibited, whether within the same organisation or outside it, including without limitation sharing a username or password or allowing the account to be used by more than one person. The Platform uses technical and analytical mechanisms to monitor usage patterns, including login activity, devices used, browsing behaviour and programmatic request patterns, in order to verify compliance with individual use. We may restrict, suspend or terminate any account, temporarily or permanently, where account sharing or misuse is suspected or established, without prior notice. Dedicated plans are available for organisations and companies, allowing multiple users under a single account, each with full access to the Platform's features under the applicable plan. ### **10.5 Device Tracking and Registration** **TendersAlerts** uses a technical mechanism to track and register the devices and access channels used to reach an account, in order to verify individual use and protect the integrity of the subscription. The first time an account is accessed from a device, that device is automatically registered and activated among the devices linked to the account, within the limits permitted for each subscriber. #### **Permitted devices and access channels per account:** Device / access channelPermitted numberPermitted replacementsDesktop browser1 deviceOne change every 30 daysMobile browser1 deviceOne change every 30 daysMobile application1 deviceOne change every 30 daysMCP client1 active tokenOne change every 30 days- The 30-day period runs from the date of the last change for each device type or access channel. - A subscriber may replace a registered device or access token within these limits. - No more than one active access token may be in use at the same time on a single individual account. By subscribing to the Platform you **expressly agree** to these device and access limits and undertake to comply with them in full. The Platform may **suspend or terminate any account** that exceeds these limits or is suspected of misuse, immediately and without prior notice, and **without any right to a refund**. ### **10.6 Use of Organisation Name and Logo** - The subscriber grants the Company a **limited, non-exclusive, royalty-free and revocable licence** to use its organisation's name, logo and trade mark, for one purpose only: **identifying it as a customer of the Platform** in customer listings on the website, in marketing materials, or in presentations. - This licence is limited to identification of that kind. It does not extend to any use suggesting a partnership, sponsorship, accreditation, or endorsement by the subscriber of any product or opinion. - The Company will use the logo in its official form, without material alteration to its visual identity. - The Company may obtain the logo directly from the subscriber or from publicly available sources, such as the organisation's website or its official accounts. - **Right to object:** the subscriber may at any time request that its organisation's name or logo no longer be displayed, by contacting **[care@tendersalerts.com](mailto:care@tendersalerts.com)**, without giving reasons. The Company will remove it from its digital materials within a reasonable period. No obligation arises to recall printed or previously distributed materials. - Ownership of the name, logo and trade mark remains solely with the subscriber. This clause creates no proprietary right for the Company in them. - This licence terminates automatically on termination of the subscription or on the subscriber's request, whichever is earlier. ## **11. Fair Use Policy** **TendersAlerts** applies a fair use policy to protect the quality and continuity of the service for all subscribers. ### **11.1 Export Limits and Additional Export Credits** Each user may, during each monthly subscription cycle, use no more than: - **1,000 exported (downloaded) tender or proposal records per month**. - **1,500 bills of quantities downloaded, copied or viewed per month**. Subscribers may purchase additional export credits at the prices and packages published by the Platform at the time of purchase. You expressly acknowledge that: - Purchasing additional export credits expands the permitted **volume** of use only, and does not expand the permitted **purpose** in any way. All restrictions set out in Article (13) continue to apply in full to exported records, regardless of the amount paid. - The Company may review, refuse or restrict any request to purchase additional export credits exceeding **5,000 records** within a single subscription cycle, or any repeated request indicating a pattern of large-scale data extraction, at its absolute discretion and without giving reasons. - Access to data in volumes exceeding these limits requires a separate licence agreement and our prior written permission. ### **11.2 Monthly Usage Limits** Type of useSubscribersNon-subscribersTenders viewed25,000500Tender details viewed10,00050Companies viewed8,00050Government entities viewed2,00050Submitted proposals viewed15,000200Tender analytics viewed2,50020Company analytics viewed2,50020Government entity analytics viewed2,50020Searches20,00050Filter uses20,00025Company searches20,0005General analysis uses2,00020Daily tenders viewed20,000500Tender searches via the MCP server5,00050Total MCP server tool uses15,000500These limits are calculated monthly and reset automatically at the start of each month. ### **11.3 Daily Usage Limits** In addition to the monthly limits, the following daily limits apply: Type of useSubscribersNon-subscribersTenders viewed2,50025Tender details viewed4005Companies viewed5005Government entities viewed1505Submitted proposals viewed1,00010Tender analytics viewed1703Company analytics viewed1703Government entity analytics viewed1703Searches8005Filter uses8003Company searches8001General analysis uses1303Daily tenders viewed1,40025Tender searches via the MCP server4003Total MCP server tool uses2,50025Daily limits reset automatically at the start of each day, Kingdom of Saudi Arabia time. Reaching a daily limit restricts that type of use until the following day begins, without affecting other types of use. A daily limit confers no right to exceed the monthly limit; where the two conflict, the lower of the two applies. ### **11.4 General Provisions on Usage Limits** - These limits are calculated automatically by the Platform's systems, and the Platform's records are the sole reference for consumption. - Any deliberate circumvention or attempted circumvention of these limits is a material breach of these Terms, including without limitation: creating multiple accounts or using multiple accounts in a coordinated manner to aggregate limits, rotating access tokens, using proxies or multiple IP addresses to obscure a usage pattern, or any other technical means of defeating the counting mechanisms. - Exceeding these limits may require a plan upgrade or the purchase of add-ons, or may result in temporary or permanent restriction of the service at the Company's discretion. ## **12. MCP Access and Programmatic Access** ### **12.1 Authorised Access Channels** Access to the Platform and its data is authorised exclusively through the following channels: - The Platform's official website. - The Platform's official mobile applications. - The Platform's Model Context Protocol (MCP) server, for plans where it is enabled, and subject to this Article. Access by any other means is not authorised. ### **12.2 Direct Calls to Internal Interfaces** The interfaces and endpoints called by the website or the mobile applications in the course of their operation are **internal technical components** of the Platform. They are not a service or product made available to subscribers, and they are not an authorised access channel. The following are expressly prohibited: - Calling these interfaces directly or programmatically by any means, including testing tools, scripts, or automated browsers. - Inspecting, monitoring or reverse-engineering network traffic in order to determine the structure of these interfaces or to use them. - Using session tokens or authentication credentials belonging to the website or the applications outside their normal operation. The technical availability or reachability of these interfaces **does not constitute** authorisation or a licence to use them, and their use is a material breach of these Terms and of Articles (8) and (13). ### **12.3 The API Product** Programmatic access through an application programming interface (API) is a **separate and independent product** from Platform subscriptions, and is not included in any subscription of any plan. - The API product operates on independent credits, plans and pricing, and requires a prior agreement with the Company and the issuance of a dedicated API key. - It is governed exclusively by the **API Terms of Use** published on the Platform, with Articles (8), (13), (14), (15), (16) and (22) of these Terms continuing to apply to it on a supplementary basis. - A Platform subscription confers no right of access through the API, and a subscriber may not obtain API data or its equivalent by any alternative means. ### **12.4 MCP Access** The Platform allows certain plans to connect an account to the subscriber's own tools and AI assistants through the Platform's MCP server, on the following basis: The Platform may also make available, for service-awareness purposes, a **limited free scope** of the MCP server allowing any registered Platform account — subscriber or not — to search for tenders and view summary data about them, within the limits set out in Article (11). This scope may not be used without signing in to an account on the Platform. This does not constitute an undertaking by the Company to provide or maintain that scope. The Company may modify, restrict or withdraw it entirely at any time and without prior notice, at its absolute discretion, and it creates no acquired right for any user. - Access is granted personally, and is non-transferable and non-sublicensable, for the subscriber's internal use only and in accordance with Article (13). - Access tokens are issued in the subscriber's name and remain their full responsibility. Tokens may not be shared, transferred, or embedded in any product or service offered to third parties. - One active access token is permitted per individual account, in accordance with clause (10.5). The Company may revoke a token immediately and without notice where misuse is suspected. - The availability of MCP access **does not constitute** authorisation for bulk or systematic data extraction, creates no exception to the restrictions in these Terms, and is not a substitute for the API product. ### **12.5 MCP Usage Limits** - MCP access is subject to the same monthly and daily usage limits set out in Article (11), and consumption through it is counted against the same account allowance, with no additional allowance. - The Company may introduce separate or additional limits for MCP access at any time, including per-minute or per-hour limits. Where applied, these will be published in the access documentation and form part of these Terms. - The Company may reduce response size, slow responses, or restrict MCP access in whole or in part for any account whose usage pattern is inconsistent with these Terms. ### **12.6 Prohibited Uses** The following are expressly prohibited, whether through MCP access or by any other means: - Bulk, systematic or automated data extraction (scraping, crawling, bulk extraction), including through crawlers, automated browsers, AI agents, or scheduled tasks. - Systematically traversing tender, company or entity identifiers in order to enumerate or copy content. - Collecting or downloading documents, attachments or bills of quantities on an automated or bulk basis. - Building or populating any database, index or derivative product from Platform content. - Using Platform content to train, fine-tune or evaluate any artificial intelligence model, without our prior written permission. - Re-serving Platform content or outputs to third parties through any interface, service or application. - Attempting to infer the structure of the Platform's databases or to reverse-engineer its interfaces. ## **13. Permitted Scope of Use** All data, documents, analytics and bills of quantities available through the Platform are provided exclusively for the purpose of: - Studying tenders. - Preparing to participate in them. This purpose applies equally to content viewed and content exported, to every access channel, and regardless of any amount paid. ### **The following are expressly prohibited:** - Sharing the content with unauthorised parties. - Storing or retaining the content outside the specified purpose, or retaining it after the subscription ends, in accordance with Article (15). - Reselling, redistributing or publishing the content in any form, whether for consideration or not. - Using the data for commercial, marketing or competitive purposes. - Using the data to develop, operate or improve any product or service that competes with the Platform or any of its services, whether directly or indirectly. - Incorporating the content, or any part of it, into any dataset or product made available to third parties. Any use in breach of this Article is a serious legal violation and may result in immediate termination of the subscription and the initiation of legal proceedings. ## **14. Monitoring and Content Marking** You expressly acknowledge and agree that, for the purpose of protecting its rights and verifying compliance with these Terms, the Company: - Records and analyses usage patterns, including request logs, IP addresses, devices, browsing and programmatic request patterns, and coverage and repetition ratios. - Embeds **account-specific identifying markers** (fingerprints / watermarks) within displayed or exported content, in a manner that does not affect the value of the content or its legitimate use. - Includes **identifying records** within search results or exports, in order to trace the source of any leak or republication. These measures are used solely to establish the origin of content and to detect breaches, and their outputs shall be treated as evidence attributing any leaked or republished content to the account from which it originated. ## **15. Breach, Remedies and Effects of Termination** ### **15.1 Remedies** In the event of a breach of Articles (8), (11), (12) or (13), the Company may, individually or cumulatively: - Suspend or terminate the account immediately, without prior notice and without refund of any amounts paid. - Revoke all access tokens associated with the party in breach. - Claim compensation for all direct and indirect damages. - Take all necessary legal and judicial action before the competent courts. ### **15.2 Compensation** Where bulk data extraction, redistribution or competitive use in breach of Article (13) is established, the party in breach shall compensate the Company in an amount assessed according to the gravity, scope and duration of the breach, and in any event not less than the value of the records, documents or bills of quantities accessed or extracted, calculated on the basis of the Platform's published export prices at the time of the breach. The volumes referred to shall be calculated from the Platform's records in accordance with clause (11.4), which shall serve as the basis for the assessment. This is without prejudice to the Company's right to claim full actual damages, including lost profit and harm to the Platform's competitive position, where those damages exceed the amount calculated as above. ### **15.3 Effects of Termination** On termination of a subscription or account for any reason: - The user's right to access the Platform ceases immediately. - The user must destroy all copies and exported records of the content within **thirty (30) days**, except where retention is necessary for a live tender already applied for, or is required by law or a regulatory authority. - The user must, on the Company's written request, provide written confirmation of destruction within fifteen (15) days of that request. - Articles (8), (13), (14), (15), (16) and (22) survive termination. ## **16. Limitation of Liability** Nothing in these Terms limits or excludes our liability where liability cannot be excluded under the laws of the Kingdom of Saudi Arabia. Otherwise, we accept no liability for any direct, indirect or consequential loss or damage arising from: - Use of, or inability to use, the Platform. - Reliance on any content available through the Platform. - Viruses, technical attacks or external links. - Suspension or restriction of access as a result of reaching usage limits or of the application of these Terms. ## **17. Conduct and Internet Use** You are fully responsible for any content you post, upload or share through the Platform, and you undertake to comply with all applicable laws and regulations. You agree to indemnify the Platform against any damage or loss arising from your breach of these obligations. ## **18. Contribution Standards** Any contribution or content you post must be: - Accurate, truthful and lawful. - Free of abusive, defamatory or inflammatory material. - Free of any infringement of intellectual property or privacy rights. - Free of any promotion of unlawful activity. ## **19. Viruses and Security** We do not warrant that the Platform is free from viruses or errors. You are responsible for securing your own devices and systems. Misusing the Platform, attempting to breach its security, carrying out technical attacks against it, or loading it with excessive automated requests that affect its performance or disrupt the service for other users, is prohibited. ## **20. Linking to the Platform** You may link to the Platform's home page only, in a lawful and fair manner that does not suggest any association or endorsement. We may withdraw linking permission at any time without notice. ## **21. Third-Party Links and Resources** The Platform may contain links to third-party websites. We accept no responsibility for the content of those websites. ## **22. Governing Law and Jurisdiction** These Terms are governed by and construed in accordance with the laws and regulations of the **Kingdom of Saudi Arabia**, and the courts of the Kingdom have exclusive jurisdiction. ## **23. Contact Us** For any enquiries or comments, please contact: **[care@tendersalerts.com](mailto:care@tendersalerts.com)** ## **Final Notice** By using the Platform you acknowledge and agree to be fully and unconditionally bound by everything set out in these Terms. The Fair Use Policy and any provision of these Terms may be amended in accordance with Article (3).