- Terms of Use – TendersAlerts Platform

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Please review these terms and conditions carefully before using this website or any of its services.

1. Introduction

These Terms of Use, together with the documents referenced herein, constitute the legal framework governing the use of TendersAlerts.com (hereinafter referred to as "the Platform" or "our website") whether you are a visitor or a registered user.

These terms include the rules governing access, browsing, registration, subscription, and use of all services, data, and content available through the Platform.

By using the Platform, you expressly acknowledge your full acceptance of these terms and conditions, and you undertake to comply with all provisions contained herein. If you do not agree to any provision of these terms, you must immediately cease using the Platform.

We recommend keeping a printed or digital copy of these terms for future reference.

2. Additional Terms and Policies

These Terms of Use include, and are an integral part of, the following policies:

TendersAlerts Platform Privacy Policy, which explains how personal data is collected, used, and processed.

By using the Platform, you consent to the processing of your data in accordance with the Privacy Policy, and you acknowledge that all data you provide is true, accurate, and up to date.

3. Amendments to the Terms

We reserve the full right to modify, update, or replace any part of these Terms of Use at any time by updating this page.

Amendments become effective and binding upon publication, and it is your responsibility to review the terms periodically. Your continued use of the Platform after any amendment constitutes express acceptance of the amended terms.

4. Amendments to the Platform and Content

We may update or modify the Platform's content or services from time to time. We do not guarantee that the content will be available or updated at all times.

We have no obligation to update any content, and we do not guarantee that the content is free from errors or omissions.

5. Accounts and Passwords

When creating an account on the Platform, you agree to:

Maintain the confidentiality of your username, password, and login credentials.
Not share login credentials with any third party.
Enter accurate and correct information, and update it when necessary.

We reserve the right to disable or suspend any user account or password at any time, without prior notice, in case of violation of any of the Terms of Use.

If you suspect unauthorized access to your account, you must notify us immediately via email:

[email protected]

6. Identity Verification

You may be required to provide us with official documents to verify your identity, in accordance with applicable laws and policies.

Acceptable documents for verification include:

Commercial Registration
Ministry of Labor file number
National Identity Card
Residence Permit

This data is used for verification purposes only and is subject to the Privacy Policy. Access to certain services will not be permitted without valid verification documents. Submitting any forged documents is strictly prohibited.

7. Access to the Platform

We do not guarantee the continuity or availability of the Platform or any of its services at all times.
We have the right to suspend, stop, or restrict access to the Platform in whole or in part without prior notice.
Your use of the Platform is on a temporary basis and at your own risk.

8. Intellectual Property Rights

We own, or license the use of, all intellectual property rights related to the Platform and its content, including (but not limited to): texts, data, designs, graphics, logos, tables, analytics, and databases.

You are permitted to:

View and use the content for personal and individual use only.
Print one copy or download limited excerpts for non-commercial purposes.

You are prohibited from:

Modifying, copying, or redistributing the content.
Using the content for commercial purposes without prior written permission.
Removing copyright or proprietary notices.

Any violation of these provisions will result in immediate termination of your right to use the Platform, and you will be required to destroy any materials that have been copied or downloaded.

9. No Reliance on Information

The content and data available through the Platform are provided for general informational purposes only and do not constitute legal, financial, technical, or professional advice.

We do not guarantee the accuracy, completeness, or timeliness of the content, and we assume no responsibility for any decisions made based on it.

10. Subscription and Payment Terms

10.1 Subscription

When subscribing to any of the Platform's plans, you expressly agree to:

Automatic recurring charges (monthly or annually depending on the plan).
Continued charges until the subscription is canceled through your account.

10.2 Automatic Renewal

The subscription is automatically renewed at the end of each billing cycle unless canceled before the renewal date.

10.3 Account Responsibility

You are fully responsible for any use made through your account, including login records, IP addresses, and usage logs.

The basic subscription to the TendersAlerts platform is an individual subscription intended for use by one person only.

Sharing the account or login credentials with any other person is prohibited, whether within the same organization or outside it, including (but not limited to) sharing the username or password or allowing the account to be used by multiple people.

The Platform relies on technical and analytical mechanisms to monitor usage patterns and methods, including monitoring login activity, devices used, and browsing behavior, in order to verify compliance with individual use.

We reserve the full right to restrict, suspend, or terminate any account, temporarily or permanently, in case of suspected or proven account sharing or misuse, without the need for prior notice.

Organizations and companies have dedicated plans available that allow adding multiple users under one account, so that each user receives the full benefits of the Platform according to the approved plan.

11. Fair Use Policy

The TendersAlerts platform is committed to implementing a fair use policy to ensure service quality and continuity for all subscribers.

11.1 General Usage Limits

Each user is allowed, during each monthly subscription cycle, no more than:

Exporting (downloading) 1,000 tender data records per month.
Downloading, copying, or viewing 1,500 bill of quantities per month.

11.2 Detailed Usage Limits (Fair Use Limits)

Maximum usage limits include:

Number of tenders allowed to browse: 20,000
Number of tenders allowed to view details: 10,000
Number of companies allowed to browse: 8,000
Number of government entities allowed to browse: 2,000
Number of submitted bids allowed to browse: 15,000
Number of times to view tender analytics: 2,500
Number of times to view company analytics: 2,500
Number of times to view government entity analytics: 2,500
Number of times to use general analysis: 2,000

These limits are calculated monthly and are automatically reset at the beginning of each month.

These limits are automatically calculated through the Platform's systems, and any circumvention or deliberate attempt to exceed them is considered a fundamental breach of the Terms of Use.

Any exceeding of these limits may require upgrading the plan, purchasing add-ons, or may result in temporary or permanent service restriction at the discretion of the Platform management.

12. Permitted Scope of Use

All data, documents, analytics, and bill of quantities available through the Platform are exclusively intended for the purpose of:

Studying tenders.
Preparing to participate in them.

Expressly prohibited:

Sharing content with unauthorized parties.
Storing or retaining content outside the specified purpose.
Reselling, redistributing, or publishing content in any form.
Using data for commercial, marketing, or competitive purposes.

Any non-compliant use is considered a serious legal violation and may result in immediate termination of the subscription and taking necessary legal action.

13. Limitation of Liability

Nothing in these terms limits or excludes our liability for any liability that cannot be legally excluded under the laws of the Kingdom of Saudi Arabia.

Otherwise, we assume no liability for any direct, indirect, or consequential losses or damages resulting from:

Use or inability to use the Platform.
Reliance on any content available through the Platform.
Viruses, technical attacks, or external links.

14. Code of Conduct and Internet Use

You are fully responsible for any content you post, upload, or share through the Platform, and you undertake to comply with all applicable laws and regulations.

You agree to indemnify the Platform for any damages or losses resulting from your violation of these obligations.

15. Contribution Standards

Any contributions or content you post must be:

Accurate, truthful, and lawful.
Not offensive, defamatory, or inciting.
Not infringing on any intellectual property or privacy rights.
Not promoting any illegal activity.