# **Terms of Use – TendersAlerts Platform** Please review these terms and conditions carefully before using this website or any of its services. ## **1. Introduction** These Terms of Use, together with the documents referenced herein, constitute the legal framework governing the use of **TendersAlerts.com** (hereinafter referred to as **"the Platform"** or **"our website"**) whether you are a visitor or a registered user. These terms include the rules governing access, browsing, registration, subscription, and use of all services, data, and content available through the Platform. By using the Platform, you expressly acknowledge your full acceptance of these terms and conditions, and you undertake to comply with all provisions contained herein. If you do not agree to any provision of these terms, you must immediately cease using the Platform. We recommend keeping a printed or digital copy of these terms for future reference. ## **2. Additional Terms and Policies** These Terms of Use include, and are an integral part of, the following policies: - **TendersAlerts Platform Privacy Policy**, which explains how personal data is collected, used, and processed. By using the Platform, you consent to the processing of your data in accordance with the Privacy Policy, and you acknowledge that all data you provide is true, accurate, and up to date. ## **3. Amendments to the Terms** We reserve the full right to modify, update, or replace any part of these Terms of Use at any time by updating this page. Amendments become effective and binding upon publication, and it is your responsibility to review the terms periodically. Your continued use of the Platform after any amendment constitutes express acceptance of the amended terms. ## **4. Amendments to the Platform and Content** We may update or modify the Platform's content or services from time to time. We do not guarantee that the content will be available or updated at all times. We have no obligation to update any content, and we do not guarantee that the content is free from errors or omissions. ## **5. Accounts and Passwords** When creating an account on the Platform, you agree to: - Maintain the confidentiality of your username, password, and login credentials. - Not share login credentials with any third party. - Enter accurate and correct information, and update it when necessary. We reserve the right to disable or suspend any user account or password at any time, without prior notice, in case of violation of any of the Terms of Use. If you suspect unauthorized access to your account, you must notify us immediately via email: **[support@tendersalerts.com](mailto:support@tendersalerts.com)** ## **6. Identity Verification** You may be required to provide us with official documents to verify your identity, in accordance with applicable laws and policies. ### **Acceptable documents for verification include:** - Commercial Registration - Ministry of Labor file number - National Identity Card - Residence Permit This data is used for verification purposes only and is subject to the Privacy Policy. Access to certain services will not be permitted without valid verification documents. Submitting any forged documents is strictly prohibited. ## **7. Access to the Platform** - We do not guarantee the continuity or availability of the Platform or any of its services at all times. - We have the right to suspend, stop, or restrict access to the Platform in whole or in part without prior notice. - Your use of the Platform is on a temporary basis and at your own risk. ## **8. Intellectual Property Rights** We own, or license the use of, all intellectual property rights related to the Platform and its content, including (but not limited to): texts, data, designs, graphics, logos, tables, analytics, and databases. ### **You are permitted to:** - View and use the content for personal and individual use only. - Print one copy or download limited excerpts for non-commercial purposes. ### **You are prohibited from:** - Modifying, copying, or redistributing the content. - Using the content for commercial purposes without prior written permission. - Removing copyright or proprietary notices. Any violation of these provisions will result in immediate termination of your right to use the Platform, and you will be required to destroy any materials that have been copied or downloaded. ## **9. No Reliance on Information** The content and data available through the Platform are provided for general informational purposes only and do not constitute legal, financial, technical, or professional advice. We do not guarantee the accuracy, completeness, or timeliness of the content, and we assume no responsibility for any decisions made based on it. ## **10. Subscription and Payment Terms** ### **10.1 Subscription** When subscribing to any of the Platform's plans, you expressly agree to: - Automatic recurring charges (monthly or annually depending on the plan). - Continued charges until the subscription is canceled through your account. ### **10.2 Automatic Renewal** The subscription is automatically renewed at the end of each billing cycle unless canceled before the renewal date. ### **10.3 Account Responsibility** You are fully responsible for any use made through your account, including login records, IP addresses, and usage logs. ### **10.4 Nature of Accounts and Account Sharing Prevention** The basic subscription to the **TendersAlerts** platform is an **individual** subscription intended for use by **one person only**. Sharing the account or login credentials with any other person is prohibited, whether within the same organization or outside it, including (but not limited to) sharing the username or password or allowing the account to be used by multiple people. The Platform relies on technical and analytical mechanisms to monitor usage patterns and methods, including monitoring login activity, devices used, and browsing behavior, in order to verify compliance with individual use. We reserve the full right to restrict, suspend, or terminate any account, temporarily or permanently, in case of suspected or proven account sharing or misuse, without the need for prior notice. Organizations and companies have dedicated plans available that allow adding multiple users under one account, so that each user receives the full benefits of the Platform according to the approved plan. ### **10.5 Device Tracking and Registration** The **TendersAlerts** platform employs a technical mechanism to track and register devices used to access the account, in order to verify individual use and protect subscription integrity. Upon first accessing the account from any device, that device is automatically registered and activated among the devices linked to the account, within the permitted device limits for each subscriber. #### **Device Limits Per Account:** Device TypeAllowed DevicesAllowed SwitchesPC Browser1 device1 switch per 30 daysMobile Browser1 device1 switch per 30 daysMobile App1 device1 switch per 30 days- The 30-day period is counted from the date of the last switch for each device type. - Subscribers may replace a registered device with another device within these limits. By subscribing to the Platform, you **expressly agree** to these device limits and conditions and acknowledge full compliance with them. The Platform reserves the full right to **suspend or terminate any account** that exceeds these limits or is suspected of abuse, immediately and without prior notice, **with no entitlement to a refund of any amounts paid**. ## **11. Fair Use Policy** The **TendersAlerts** platform is committed to implementing a fair use policy to ensure service quality and continuity for all subscribers. ### **11.1 General Usage Limits** Each user is allowed, during each monthly subscription cycle, no more than: - **Exporting (downloading) 1,000 tender data records per month**. - **Downloading, copying, or viewing 1,500 bill of quantities per month**. ### **11.2 Detailed Usage Limits (Fair Use Limits)** Maximum usage limits include: Usage TypePaid UsersFree UsersNumber of tenders allowed to browse25,000500Number of tenders allowed to view details10,00050Number of companies allowed to browse8,00050Number of government entities allowed to browse2,00050Number of submitted bids allowed to browse15,000200Number of times to view tender analytics2,50020Number of times to view company analytics2,50020Number of times to view government entity analytics2,50020Number of times to use search20,00050Number of times to use filters20,00025Number of times to use vendors page20,0005Number of times to use general analysis2,00020Number of times to view daily tenders20,000500These limits are calculated monthly and are automatically reset at the beginning of each month. These limits are automatically calculated through the Platform's systems, and any circumvention or deliberate attempt to exceed them is considered a fundamental breach of the Terms of Use. Any exceeding of these limits may require upgrading the plan, purchasing add-ons, or may result in temporary or permanent service restriction at the discretion of the Platform management. ## **12. Permitted Scope of Use** All data, documents, analytics, and bill of quantities available through the Platform are exclusively intended for the purpose of: - Studying tenders. - Preparing to participate in them. ### **Expressly prohibited:** - Sharing content with unauthorized parties. - Storing or retaining content outside the specified purpose. - Reselling, redistributing, or publishing content in any form. - Using data for commercial, marketing, or competitive purposes. Any non-compliant use is considered a serious legal violation and may result in immediate termination of the subscription and taking necessary legal action. ## **13. Limitation of Liability** Nothing in these terms limits or excludes our liability for any liability that cannot be legally excluded under the laws of the Kingdom of Saudi Arabia. Otherwise, we assume no liability for any direct, indirect, or consequential losses or damages resulting from: - Use or inability to use the Platform. - Reliance on any content available through the Platform. - Viruses, technical attacks, or external links. ## **14. Code of Conduct and Internet Use** You are fully responsible for any content you post, upload, or share through the Platform, and you undertake to comply with all applicable laws and regulations. You agree to indemnify the Platform for any damages or losses resulting from your violation of these obligations. ## **15. Contribution Standards** Any contributions or content you post must be: - Accurate, truthful, and lawful. - Not offensive, defamatory, or inciting. - Not infringing on any intellectual property or privacy rights. - Not promoting any illegal activity. ## **16. Viruses and Security** We do not guarantee that the Platform is free from viruses or errors. You are responsible for securing your devices and systems. Misuse of the Platform or attempting to hack it or execute technical attacks on it is prohibited. ## **17. Linking to the Platform** Linking to the Platform's homepage only is permitted, in a legal and fair manner, and without implying any partnership or endorsement. We reserve the right to withdraw linking permission at any time without notice. ## **18. Third-Party Links and Resources** The Platform may contain links to third-party websites. We assume no responsibility for the content of those websites. ## **19. Applicable Law and Jurisdiction** These terms are subject to and interpreted in accordance with the laws and regulations of the **Kingdom of Saudi Arabia**, and the exclusive jurisdiction lies with the courts of the Kingdom. ## **20. Contact Us** For any inquiries or comments, please contact us via: **[support@tendersalerts.com](mailto:support@tendersalerts.com)** ## **Final Notice** By using the Platform, you acknowledge and agree to full and unconditional compliance with all provisions of these terms. The fair use policy or any provision of these terms may be amended at any time without prior notice, and it is the user's responsibility to review them periodically.