# Refund and Disputes Policy - Tenders Alerts Platform

> Learn about the refund and dispute resolution policy at Tenders Alerts Platform

## Refund and Disputes Policy

We always strive to provide the best service to our customers. If you're experiencing any issues or have inquiries about refunds or disputes, please contact us through the form below

## Contact Us

You can contact us directly via WhatsApp or by filling out the form below

Contact via WhatsApp

Refund or Dispute Request Form

## Refund Policy

Learn about our refund policy

- **Refund Requests**: Refund requests can be submitted within 14 days of purchase
- **Subscriptions**: Subscriptions can be canceled at any time, but no refunds are provided for the remaining period
- **Duplicate Payments**: Duplicate payments are fully refunded after verification
- **Technical Issues**: In case of technical issues preventing service use, each case is evaluated individually
- **Unexpected Payments**: If you've been charged unexpectedly, we will fully refund the amount after verification
- **Didn't Subscribe**: If you were charged but didn't subscribe to our services, we will process a full refund immediately